سياسة الإستبدال والإسترجاع

We made for you an easy and clear policy, take it quickly: When to request a return / exchange? 1- If the order does not match what you requested, such as (color - different size) 2- If the product you received has a manufacturing defect 3- Or if you changed your mind and need to exchange the size 4- Within 3 days of receiving your order, contact us Return and exchange conditions: 1- The product must be in its original condition 2- The packaging, labels, or gifts must be returned with the order 3- The order must not be used 4- If you requested printing a name and number on the T-shirt (custom products cannot be returned or exchanged) 5- The return request must be within 24 hours after receiving the order, and the exchange request within 3 days 5- Contact support with the order number and product photo, click here Shipping charges: Sometimes delivery is free; in this case, there are no shipping fees for the customer If there is a "Free Shipping Offer" and the customer wants an exchange or return, the customer bears the costs of the exchange or return Free shipping is via Red Box; the customer can choose other available companies when completing the order, such as Aramex Does the store cover the shipping? If the mistake is from the store (different product, wrong size, or missing item), the store bears all shipping costs. When will we refund you? Once we receive the product and verify its condition, we will refund within 5-7 working days to the same payment method used. Important note: We love and appreciate you, but please ensure the conditions are met before requesting a return or exchange.